Sue Delapena

Review of Laguna Cliffs Marriott Resort ...

First off their location is amazing. Views are spe...

First off their location is amazing. Views are spectacular for sure. But...we were sound asleep and the alarm goes off and someone speaking over the loud speaker. That went in for a couple minutes. Then stopped. Then it went on again! We were in 1st floor with a quick exit door near pool so we didn't move. The again the speaker person blaring saying no emergency and went on for 2 more minutes on how it's not an emergency. Sleep there was impossible. And then a note under the door in the morning apologizing. Really? A free night was appropriate, the amount the charged for this room was high way to very for this to occur without compensation. Not a happy customer for sure