My appointment (verbal) was followed up with an em...

My appointment (verbal) was followed up with an email and calendar invite. When I arrived I was expected and treated accordingly. Loaner agreed upon at the outset was processed speedily. Received email when work was done and again, speedy exchange of keys and paperwork.
Work was performed to satisfaction, and follow-up was excellent.
Only rub was getting there for 7AM appointment, no sign pointing to anything open and one gets the impression the place is closed. All else was great!