I always have a good experience when I come to thi...

I always have a good experience when I come to this store.

Today I came in looking to try out mouthpieces for my trombone, but I didn't really know what to look for. Right as I walked in though, this really nice employee instantly asked what I was looking for, and he went on and explained the process of getting mouthpieces and helping me determine my price range, etc. He brings me back multiple mouthpieces to try out in their practice room and he gives me plenty of time to try them all out before coming back in. He explains more about the different mouthpieces and answered any questions I had, and so on. Eventually, I find the mouthpiece I'm looking for and ask to buy it and another guy at the counter takes me quickly through the buying process. Got my mouthpiece, they said, "have a great day" and I said the same back, and left very satisfied having found just what I needed.

Thank you Summerhays staff!