I stayed at the mid-tier Roland Realty apartment o...

I stayed at the mid-tier Roland Realty apartment on the basement level and it was exactly that. Advertised as full renovation but it was clear the whole apartment & building wasn t renovated or even luxury as they try to make it appear. It s obvious the renovation job was cheap & the building is not up to par at all with the rest of the surrounding apartments in the area. Cheap trim around the bottom of the walls that came off easily, sloppily painted & cheap as it came off if you rubbed too hard, not thoroughly cleaned before new tenant came in, old tiles with black mold when I moved in, big holes & cracks all in the cement block walls and ceilings. So much mold & mildew in the basement apartment & many bugs, slugs, and different insects. Always had a basement stench no matter what. Windows to the basement apartment covered in dirt & grime on the outside, which means Roland never cleans them. Tub drain was already severely clogged the day I moved in. Hallways were never swept or mopped by Roland and huge cobwebs & in the hallways & mud caked to the stairs.

Get a consistent professional cleaning company to address the mold & mildew inside the apartments & properly clean. Clean the hallways & grounds more often including power washing the windows or something. & if Roland already has a professional company coming in cleaning & overturning apartments then they need to get a better one because a lot of stuff was clearly missed during the turn over before I moved in .

Roland Realty does not upkeep their properties well
for my building there was always trash all over the ground & sidewalks in the back of the building. & the flower basin in the back right where my window was always had tons of trash in it. Mailbox system is outdated and inconvenient especially during the pandemic since we couldn t get packages from the office.

I m giving 3 stars because I m assuming most of the issues I faced was because I was in the basement & loads of inconveniences due to the pandemic. I also didn t view the apartment before I moved in because I was in a rush so that is completely my fault. But that doesn t negate the fact the apartment & property was neglected by Roland.

I m sure staying on the higher floors the experience was much better. Overall, the apartment was an apartment. It provided the basic necessities & Roland wasn t a bad company.