I recently ordered a sweatshirt from Swagnation un...

I recently ordered a sweatshirt from Swagnation under the false pretenses that it would be a Vanson sweatshirt. The picture in the advertisement is a Vanson but this company doesn't sell Vanson. Once I figured this out from researching and discovering that this company was not only not selling what they advertised. But they also were not getting the merchandise out to any of their customers in the timeframe they promised (3-5 weeks). I immediately within two days of ordering tried to contact them to cancel the order and receive a refund. First of all. The e-mail addresses they provided were not valid, so I contacted them through Facebook Messenger and finally got a response. But instead of refunding my money as I requested they tried to tell me the sweatshirt had already shipped. I checked the tracking number only to find out that it didn't exist. I again asked for a refund through PayPal who I made the purchase through and have also notified of the false advertisement and refusal to refund. Instead of refunding my money they completely ignored the fact that I was asking for a refund. They continued to claim that the sweatshirt had already shipped. The so called support person or persons seemed to made up of children as they continued to ignore my request for the refund. They answered in broken incomplete sentences adding emoji icons to further make the situation frustrating. We are going on the fifth week now and there is no tracking or package and they still refuse to give me a refund. I don't want the knock-off non Vanson sweatshirt and got a hold of them long before they even could have sent it out for shipping. I have since learned that there are many other people who have not received a refund or even the knock off sweatshirt they are selling. They are simply taking people's money and refusing to acknowledge that they are using false advertising to steal people's money. It's a scam and they don't have an address so it makes it hard to even file a complaint. I am hoping th BBB will help me to get a refund and to warn others about this scam. I would give them zero stars but it won't let me.