Dyanne Lewis

Review of Whetstone Convalescent Center

The Assisted Living Director is always on top of t...

The Assisted Living Director is always on top of things! She is highly communicative with our family and is always willing to go above and beyond to make your loved one feel special or to address their specific needs. The head nurse is also very communicative and knowledgeable. She cares about the quality of life of your loved one and is willing to make sure best care practices are upheld even if it means going outside of the facility for that specialized care. And we love the receptionist at Whetstone! She is always helpful and never makes you feel as if you are bothering her. She does extra tasks for the residents to ensure they feel secure and validated. If you are looking for a good fit for your loved one, just look at their employee turnover. Those employees in major positions have been there for a long time and that is a positive indicator of the environment at Whetstone. The only reason I did not give it 5 stars is that I feel we have a VERY broken Elder Care system. And it is the system's fault, not necessarily the facility. Our state/country needs to do better.