So disappointed with the services q in getting Phi...

So disappointed with the services q in getting Phil postal id & police clearance .. the staff came home very quick. She was my nanny then after she gave me the form. I gave the requirements dhil not denied birth certificate. I presented voters id, barangay id and barangay clearance. It's still not possible. Okay, I understand that requirements couldn't be met but the staff assisted me wasn't really accommodating. The same with getting the police clearance it's 4:30 but their window was already closed. I thought the government office was until 5pm. But why did they close their window immediately? Says it won't be hard to get an Id but still.