I have a six-month old band that they will not rep...

I have a six-month old band that they will not replace. The tracker is 1 1/2 years old and they say the warranty is done. It's the band!! not the tracker that is faulty and the band isn't even a year old. What is wrong with this company? Well, their faulty materials and products and their non-existent warranties and customer service are what's wrong.