Daniela Montes

Review of Le Meridien Hotels & Resorts, ...

It s a beautiful hotel with lots of nice & people ...

It s a beautiful hotel with lots of nice & people with great customer service, but on April 20th at about 8:30 me, my husband & uncle walked in the hotel, which we were all staying over & a guy receptionist treated my uncle as if he was a homeless. As soon as we walked in the doors, he right away asked him in a rude tone... can I help you? And my uncle didn t hear him, so the receptionist insisted in a more louder tone asking him the same thing. My uncles suitcase had gotten stolen from the car during a rest stop on the way to California & lost all his clothes. So I m the urge of showering the first thing he did was stop at a nearby thrift shop & got a casual outfit. Just by the way someone is dressed, is no way to speak in so demeaning manner & discriminating someone by the way their dressed. I know it s a very fancy hotel, but you never know if someone dressed so simple can be very powerful & humble. We were all very saddened with this situation by the way my uncle was treated.