I recently visited the Emergency Room. My 6 week o...

I recently visited the Emergency Room. My 6 week old son had a bad cough and wasn t feeling well. I arrived at the same time as another couple with their newborn baby, around 9:15pm. They were taken back rather quickly. My son saw a nurse for triage at 10pm. I then waited in the lobby waiting area until 12:45. According to the nurses, the pediatric portion of the facility was at maximum capacity. I, however, saw 4 different children and their families leave 40 min prior. One of those families being the couple who arrived at the same time as myself. I asked the nurse again why my son hasn t been seen by a doctor. She told me with an attitude that it s not by arrival but by how quickly a patient needs seen. I told her that my son was 6 weeks old. How is he not a priority. She said I understand but the pediatric is full. Again shortly and with an attitude. I took my son and left. I went to UPMC Harrisburg and he was seen immediately. He had a fever, that Hershey didn t detect. He had his tests drawn, doctor and pediatrician seen him, all in About an hour or less. I will never go to this hospital again. How a sick 6 week old infant isn t a priority is beyond me. Don t waste your time here. Staff isn t friendly or helpful. Id give it zero stars if I could.