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3 years ago

As I walked into the Delmonte Spa I was greeted by...

As I walked into the Delmonte Spa I was greeted by two friendly (yet professional) and pleasantly welcoming receptionists. I was led back into the spa area as the receptionist showed me around and explained all the accommodations. I had a half an hour to slip into a robe, drink a cup of hot tea, sit back in the beautiful relaxing setting and await my esthetician to come out and lead me back into the treatment room.

The esthetician did not begin my treatment until 16 minutes after my actual appointment time. I d gotten the $210 80 minute ULTRALUXE CUSTOM facial. I was extremely disappointed with the quality of the facial that I d gotten from this particular esthetician; she was a nice woman but not a good esthetician. I felt that she ment well but her lack of proper etiquette made me feel uncomfortable. I am still baffled as to how this woman has worked as an esthetician and at the Dellmonte Lodge for 14 years yet was so unskilled. Truthfully, I kept thinking to myself: when is this going to be over? , that s how horrible the facial treatment was. None the less, I d left her a fairly generous tip despite how unhappy I was with her service.

Because of the experience I had, I will most certainly not be returning for any future services at the Delmonte lodge.

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