gayle lee

Review of First Class Vacations

I paid over $5,000 for a cruise. After they recei...

I paid over $5,000 for a cruise. After they received the final payment a cruise was booked. We booked excursions but later were notified in December 2017 that we were being refunded our excursion payment and our cruise had been cancelled for nonpayment. After several unanswered phone calls we finally reached someone and were told a new cruise would be booked. Never happened. We tried to get our money back several times with no luck. Even though we were assigned a representative, we were still unable to book a cruise or get our money back. It's been 2 years of trying to get a response from them other than later. These people should be prosecuted for theft. DON'T BUY ANYTHING from them.