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We checked in earlier tonight. We booked the weeke...

We checked in earlier tonight. We booked the weekend getaway plan and the plan name also appears in my confirmation e-mail. However, two ladies at the front desk first denied breakfast and late check-out as promised by the plan. To be honest I don't like their attitude which makes me feel like I am a theft. But I PAID FOR IT. Even if the confirmation specifically says it's a weekend getaway plan, staff still said it was just regular discount. Eventually, they found the plan and apologized in a pretty reluctant manner. Room is good, but staff needs more training.

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