333 meme

Review of Kobe Bay Sheraton Hotel and To...

I've used the hotel about 10 times so far, but ......

I've used the hotel about 10 times so far, but ...
Is it because of GoTO? This time, I was surprised at how terrible it was.
I searched for it because I wanted to write it in the "Customer Feedback" questionnaire, but there is no choice but to write it here.

Is it wrong when the car is received? Wait for 20 minutes.
At the underground parking lot, I called the front desk because a little procedure was required, but there was no sound even after waiting for 10 minutes.
He called me if he hadn't come yet, but he said, "I'm heading now." Are you licked because you are young? .. In agony, wait 10 minutes. After all no one comes. In the car, the tired child begins to cry and feels more tired.
When I call again, "Oh, I'm sorry, I made a mistake and I'm in the wrong place ... I'm going now."
This is the first time for me to respond.
Here ... Sheraton, isn't it? ..

At check-in, the baggage I checked in to have me carried to my room did not come.
Even if I entered the room and waited for about 40 minutes, it didn't come ...
This is Japan. ..
When I called the front desk saying "Please give me your luggage," I finally arrived in about 15 minutes.
I've been waiting for an hour ... since an overseas hotel.

The buffet is not delicious
I stayed for 2 nights, but the buffet doesn't change in the morning and at night. I was completely bored after 2 nights.
I was doing a shrimp crab fair, but the crabs were incredibly tasty. .. A completely frozen product that you can understand by eating one bite.
It's not a cheap all-you-can-eat buffet at a shopping mall, but a hotel buffet, isn't it?
Is it lowering the quality because it is GoTO ...? I could only think of it.

Room lighting can only be turned on and off
Before I went to sleep, I tried to turn off the lights in the room, but it was pitch black or all lights, and all the switches on the stand lights were broken and couldn't be turned on.
There was no choice but to turn on the lights in the bathroom and make the room pitch black.

The humidifier installed in the room is full of mold.
My child has a respiratory illness and needs humidification, so when I ask the front desk
"There is no humidifier for rent, only the humidifier in the room."
And that. A humidifier integrated with an air purifier.
I opened the tank to check the water inside ... Astonishing.
Perhaps a couple of months ... it was clogged with muddy, stinking, moldy water that had been left unattended for more than a couple of months.
Even though the water was flushed to the wash basin, the tank was full of mold and was slimy and black. The filter is also moldy and muddy.
I desperately wash the slime after rubbing it a little ...?! (I'm wondering why I'm doing this at the hotel ?!) The filter is covered with mold and can't be restarted. If you use such a humidifier, your room will be full of mold!
When you call the front desk
"Then, I'll give you another humidifier," said the humidifier as usual.
There was a humidifier ... Don't lie !!!
Return my struggle. ..
Where's the guest house ... I think it happened at a cheap hotel.
You can't laugh at this being Sheraton. ..

There were many other things, but ...
This time I was really really disappointed.
I wonder why it happened, Kobe Bay Sheraton. Did something go wrong with GoTO?
I don't want to stay for a while. ..