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sue gatti

4 years ago

The seat in my Camry was ripped in the center of t...

The seat in my Camry was ripped in the center of the passenger seat after being worked on by one of the mechanics. He denied it even though my husband and I could see a tool in his back pocket that was in the perfect position to have made the tear when he worked under our dash. It was a very large tear, not something we would not have noticed in my nice clean almost new pride and joy. I complained all the way up the chain of command until reaching the owner. She wrote me a condescending letter saying she believed her mechanic over my husband and myself. They would not repair the damage. I am writing this many years after this happened. My husband has since passed on and I have retired from my career as an RN. This incident still upsets me.

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