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Do not trust the diagnostics or reviews at Sun Mot...

Do not trust the diagnostics or reviews at Sun Motors. You will be treated very well by everyone there. However, a non-routine problem developed with one of our vehicles and they threw parts at it in a way that was fast and efficient but way over what was actually required. To give just one example, I needed a repair on a Sprinter van that Sun Motors estimated at $2,400, and I was warned that it could be double that depending on how it went. When I asked the service rep at Sun Motors to keep the parts the mechanic said had to be replaced and return them to me, I was told to take my vehicle elsewhere, which I was glad to do by this point. I moved the vehicle to the Mercedes-Benz dealer in Hagerstown and had it properly diagnosed and researched for a permanent fix of $850. We had trusted Sun Motors over the years as repeat customers and would have gotten burned for it had I not been extra vigilant.

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