H

Hannah

3 years ago

This was forever ago, like a whole year, but I jus...

This was forever ago, like a whole year, but I just realized I forgot to leave a review (I m thinking of ordering from them again). I ordered a unicorn birthday cake for my daughter way in advance, and when I went to pick it up the day of the party they had lost our order and didn t have a cake . I wasn t a happy camper, BUT everyone makes mistakes. They really went out of their way to fix it, and within an hour or so they delivered the cake to our front door. It was a quick turn around. The icing wasn t totally set, so the horn got a little wonky, but my toddler didn t care. The cake was delicious and everyone wanted to know where we ordered it. Ideally they wouldn t have misplaced the order, but I greatly appreciate how far they went to make it right on a weekend when they clearly didn t have a lot of staff on hand. In the end they delivered (literally) the cake we wanted. The same mistake from a lot of places might have left us without one at all.

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