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Sam

4 years ago

Honestly didn t mind living in these apartments, e...

Honestly didn t mind living in these apartments, even though there were some aspects when I moved in that I was not a fan of. The apartment itself was fine, I had the best neighbors. BUT, the company itself is just terrible in dealing with tenants. No one ever answers the phone when you call so don t even bother. When I needed service, I had to call them 3-4 times until they ACTUALLY sent someone. They gave me a parking pass late in the year and then in January said I needed a new one and so when I called regarding it I was told that I had to come into the office to get a new one. Since I didn t have the time to go to their office in Brighton I had to start parking in the front of the apartment. Yet they still charged me for every month until I moved out even though I wasn t even parking in the back. Another issue I have is hat I moved out in May/June. I called in the summer and they said they would refund me for the parking and also send me my security deposit. It s now the end of October and I have received neither of them. I keep calling, and still no one answers.

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