Andy Smith

Review of Global Imports MINI

Recently my wife and I took our 2012 MINI to Globa...

Recently my wife and I took our 2012 MINI to Global Imports MINI for service. At 15,000 plus miles the car demanded service. We only went to the dealer because the car's free maintenance period was still in effect. Before going I told my wife that even though we were only wanting our free maintenance, the dealership would find a way to charge us for something. So the service writer didn't know that our visit was a test of their honesty. The car needed tire rotation and front brake service. The service writer told us that tire rotation was not included in the free maintenance and would cost $60. We just looked at each other and agreed. But when we got the car and went to pay we were charged $60 for tire balancing (which we did not ask for) and the paper said that rotation was gratis. Additionally there was a $10 fee. For what, I don't know. Now we know for sure that this dealership's service dept is not honest. If we have to collect anymore free maintenance I may just drive to MINI of South Atlanta. And if you have a MINI that is out of warranty like our 2010 Clubman, go to Harrison Motorsports in Roswell. They are honest and do great work.