SK

Review of Hennessy Honda

Scott Thompson and Mike Kavanaugh. They are worst ...

Scott Thompson and Mike Kavanaugh. They are worst people i never ever met. they are unprofessional and they made several mistakes during purchasing process but never apologize and resolve issues at least. looks like they are egoistic and unprofessional people. sales people are nice though but it is not good enough to have full length buying experience.

One scenario where they charged me 88$ for electronic title fees even I am out of state and my state doesn't charge those fees at all and my county clerk identified when I went to pay taxes and fees. When I asked above listed people, they were hesitant to talk about it and said they can't help or adjust or fix now. That is final and hung up the call. When I called back Mike, he said they don't care about customers how they feel and this is our policy since your state doesn't charge, it goes into dealer pocket and since you signed agreement, we can't go back on anything even we were wrong.