jeffrey ramirez

Review of Sherman Dodge/Schaumburg Jeep

First off, I work for GMC BUICK, and let me tell y...

First off, I work for GMC BUICK, and let me tell you the way we treat our customers is beyond far better than this dealerships service department will. This is the second time I bring in my Dodge Ram for service and neither last time and this time did I feel that I got the best customer service from this service department. First off the service advisers are very rude. I was in for a water leak and a oil change, they tried very hard to stay way from looking at the water leak and insisted that they can't look at it on Saturdays. Every time I had a question they always seemed to push me away and try to ignore me. This service department needs a lot of improvement or they are going to loose many more customers.