Brad Crow

Review of Renaissance Cleveland Hotel

Being centrally located makes this hotel nice. Ho...

Being centrally located makes this hotel nice. However I have stayed here on about 5 occasions. I think corporate should go take a look at it. First the place is getting very worn and needs an update. The worst part of this place is if your looking for good service at the bar don't. On the 5 occasions it is always bad. Dennis and David are terrible. They are unfriendly and down right rude. They bark at you what you want ! No friendly gestures at a 500.00 a night over priced drinking hole. They wipe sweat or their noses then hand you a drink without washing. I think the 5th trip to this place is the last. We go to plenty others and this one by far is the worst.