Do not ...do not....DO NOT join DIrect Auto. They ...

Do not ...do not....DO NOT join DIrect Auto. They will do anything and everything not to process your claim. After years of paying them I was involved in a hit and run. I obtained a police report immediately. We are now a month and a half and I am still waiting for my claim to be processed. The body job calls them numerous times daily with no response. This is not a real insurance company. There is no help and you will never receive a call back. I am disgusted the state allows this company to exist.