You just have to read my review on Google

You just have to read my review on Google
A literally perfect welcome in the store, but even if the salesman was more charming behind him, nothing followed. A literally lamentable delivery service, which in no way respected the commitments made in writing when ordering. In short, the team in charge of bringing you the new television (2m + at an angle) is not able to bring back the old equipment (1m80 at an angle) and leaves it all to you on site without even having taken the time to think 10 minutes (because once the feet are detached, the said equipment would have entered the elevator).
It's up to me to explain to them on their second visit that we had to separate one from the other in order to gain in terms of both volume and weight to be able to evacuate the whole more easily.
I was first offered to postpone the delivery during the week (four days later) leaving me an apartment upside down. After many heated negotiations to say the least, I ended up getting a second pass the next day ... The next day, the icing on the cake, one of the guys who was supposed to lift the television to remove it scratched and tore the inlay from the cabinet on which it was posed. (It is easier to drag a TV over 100 kg than to lift it). Finally, last small clarification when ordering it had been specified that the television was extremely heavy, a photo had been taken and the dimensions as the reference had been given. All that remains is to manage the insurance file to restore the furniture.