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kigun kim

4 years ago

Well..I wish I could give negative star if I could...

Well..I wish I could give negative star if I could.. We try to have our family gathering nice dinner time here. It was suggested from other people and review was good as 4.5 star. So we had no doubt that we will have a good time and expecting good food with good service. However, it turned out worst experience ever.. first, our food took over an hour to serve to us and second, server never came to our table for explanation of our food. Also, never came to ask for our drink refill.
Food was ok not too special compare to other restaurants that cost that much.
I felt racism from that server.. I couldn't get his name..he was tall and old man. There was other ppl came and be seated their food came out first. Also, he was greeting other table and serving while we were waiting.

Updates, My mom left the iPhone there so we went back to look for it but we couldn't find it, So we ask lady at front to find out was there any lost&found for iPhone. She went to ask manager and tell us there was any phone was turned in. But we know from our brother's iPhone to track my mom's iPhone that still at that location. as we go in again to look for it. Our server was there with $1 tip that we left on the table saying that we left only $1. Not thinking how he served us. My mom took the iPhone and we just left.

This tell us that server's integrity didn't even reported to the manager or front desk and wait for us to come and complain.
What a disappointment.

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