Patricia Pritchett Review of DFW Rental and Leasing dba Dol...
Worse experience ever. PLEASE READ TO SAVE A LIFE....
Worse experience ever. PLEASE READ TO SAVE A LIFE.
They do credit checks when you get there and WILL NOT give you the car if your credit is low; even after paying for the car.
I used a different card for credit check and got approved. I told them to use the card that I paid with for any extra fees, not the card that I used for the credit check..... WELL.... they listened soooo well. They used the card I told them not to use and overdrafted my account majorly.
They also asked if I needed a "toll pass"? (Something like that). I had no idea what that was (our state doesn't have that) and a verbally told them I didn't know what that was. The women asked where I was traveling and then said I should be fine. NOPE. Got a flashing light ticket even though there was no cash toll at all.
My car was literally a piece of junk for a 2017. No Bluetooth, speakers completely blown. During my trip I went to adjust my seat and pulled it back, the connector came off so you couldn't move it up or down. It was all the way back and I'm 5'2" and could barely reach my pedal. So dangerous and super uncomfortable the rest of my trip. I complained when I got there to return it and they were totally unbothered.
My car was suppose to be filled up when I got their and it was more than 3/4 filled and they charged me $30 even though it takes $25 to fill the whole tank.
So initially I thought I was only going to spend the $340. But instead I spent over $670 between the underage fees, gas and taxes.
Never going back again.
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