Called this am and in short notice Arpi's (Lorie) ...

Called this am and in short notice Arpi's (Lorie) was able to have a tech (Robert) to my door with a new thermostat I requested specifically. Robert was able to diagnose quickly, explain the issues with our furnace with proven diagnostics for our make and model, replaced parts, gave helpful suggestions, replaced thermostat, proved it's working, help linking to app on phone. Perfect! Recommend for sure.