Robert Miller Review of P.F. Chang's China Bistro
We ordered three entrees for takeout expecting the...
We ordered three entrees for takeout expecting the portion sizes to be consistent with what you would get eating in, especially since the price is the same. Portions are literally half the size of what one would expect at the location. Our order was delivered 20 minutes earlier than requested (not typically a bad thing but our guests weren t due until 6pm and the food was here at 5:40). But the amount of food ($20 for a small plate of Mongolian beef is ridiculous to be sure) was entirely unsatisfactory. I mean, we re talking flank steak here, not filet mignon. I understand that restaurants are hurting and sympathize, but we ll never place another takeout order from this place again. We were told the Mongolian Beef was a 12 ounce portion we weighed this and it was less than 9 ounces INCLUDING the green onions.
***Update: so, PF Changs requested more information, which I provided. Their response in order to regain my loyalty was to send me a $10 Be Our Guest coupon. Seriously? $10? That barely covers the $8 I was shorted on the original promise to refund the $20 for the beef that wasn t honored. You can t buy an appetizer for $10. These folks clearly don t want my business. I originally gave two stars dropping that to one for the really poor customer service handling of this. I wasn t seeking anything but the $10 coupon is an insult.
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