Edward Grohs

Review of estarland

I've been using their mail-in / trade-in service f...

I've been using their mail-in / trade-in service for about 2 years now. (I live out of state) Most of the time it's been very good. Up until recently they have become very difficult with accepting anything that isn't "brand new" condition. They claim a variety of reasons why they can't give me the full trade-in value, but most of the time I'm left scratching my head as the items were fine when they left my house. It might be better if they took pictures of their concerns and work it out with the customer from there. Or perhaps it's better to do it in-person. Whatever the solution I can't recommend their current service as is especially the last 6 months as they seem less and less willing to help.

I suggest you don't get caught up in the "best trade-in prices" if you use their mail-in service. And look elsewhere for your trade-ins.