DO NOT GIVE THEM YOUR BUSINESS. READ THIS REVIEW B...

DO NOT GIVE THEM YOUR BUSINESS. READ THIS REVIEW BEFORE BUYING:

I bought a beautiful RAV4 from them, but I 100% CANNOT RECOMMEND STAMPEDE TOYOTA. My experience with the sales department showed that they were at best shady and at worst unethical.

I contacted the sales team and expressed interest in buying a RAV4 for the sole purpose of importing to the US since I'm currently working there. I asked questions about whether the warranty would apply, etc. They assured me that there would be no problem; specifically citing that because the car is new and manufactured in the USA, it would 100% meet US import requirements.

It was at this point I contacted Toyota of Canada to request a letter of compliance to confirm that it would be importable to the US. They told me that they wouldn't be able to generate the letter for me until after the VIN is in my name and to go through the purchase. So since the sales person assured me and Toyota couldn't give me any information, I went through with the purchase. When I received the letter from Toyota Canada, I was flabbergasted to find out that not only are all Canadian Toyotas non-compliant, but there is no way to source the TPMS parts to make them compliant as these parts are not available to Canada. In summary, you cannot import ANY new Canadian Toyotas to the USA.

Now, I accept responsibility here. I shouldn't have trusted the shady salesman for their word. However, this experience conveys one of two possibilities. Either the sales team is incompetent and didn't even bother finding this information for me or they omitted that knowledge for a sale.

Afterwards, we spoke to a few Toyota dealerships across AB and BC and it was common knowledge that the RAV4 was not equipped with the TPMS and is not compliant with US import requirements. Further reaffirming that Stampede Toyota will do whatever it takes to make an immediate sale as opposed to building a long-term relationship. I ended up receiving more help from Country Hills Toyota, who provided me more information and help afterwards than Stampede Toyota did. GIVE COUNTRY HILL TOYOTA YOUR BUSINESS INSTEAD; they are much more professional and way less shady.

The manager eventually offered to buy back the RAV4 for 4000 less than what I paid last week. I didn't take the deal though, because that would be allowing Stampede Toyota to take advantage of me again.

The only redeeming factor was that James from the finance department was super professional. He was patient, attentive, and went above and beyond; he even did part of the Sales team's job. If it weren't for James, Stampede Toyota would deserve a 0-star rating.

TL;DR: Buy from Country Hills Toyota instead. Stampede Toyota will lie to get a sale.