Short version of a less than standard experience. ...

Short version of a less than standard experience. I bought a 2016 Tacoma, they got my money and promised me two items as I was getting ready to drive off the lot...(all weather mats and keyless entry fobs). Five days later, I get a call to come pick up the floor mats...BUT get a phone call to explain that they can't honor the keyless entry even though I was told by my salesman and one of the sales managers that "they" (Dave Edwards Toyota) would "make it right" for me. They made it right alright. And because I left negative feedback on their response customer service email, I then received a call from my salesman...I said "hello", he said "I thought we good?" Needless to say, I won't even be going back for my free tire rotations and oil changes. I'll take it to another dealership even if I have to drive an extra 45 minutes. Sorry, not sorry. Get that commission and go back on your word! Sad.