C

Christine Cross

3 years ago

We chose Sun Point due to all the great reviews an...

We chose Sun Point due to all the great reviews and unfortunately didn't have a great experience. Paul was our appraiser and when we spoke over the phone, I indicated our desire for an appraisal was to make sure the investments in our home were good investments and to discuss whether or not future investments would be wise. He assured me he would provide the consultative approach / engagement that offered those insights. Our appraisal arrived without a value included and was pretty template driven - not a lot of insight, despite providing a packet of all work done and before pictures. Questions following receipt of the appraisal were met with weeks of delay in responding and no real answer on value of work done on the home. At this point - months later, we still don't have answers to some pretty basic questions. I'm sure there have been great experiences as indicated by other reviews, but we did not have it with Paul/Sun Point. A disappointing $500 experience.

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