The physical hotel itself is beautiful, the inside...

The physical hotel itself is beautiful, the inside set up with dining options amongst an indoor garden is absolutely adorable and clearly very well maintained. The room itself was typical, the bed was decently comfy yet I would ve liked it a little softer. The service, specifically the front desk staff, were not very friendly, very unhelpful, and we were very disappointed in the check in and out process, we barely exchanged words with the employee and we weren t directed to our room!!