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Review of Harrah's Metropolis Casino

I will say the Casino part is nice, but as far as ...

I will say the Casino part is nice, but as far as staying- highly disappointed. From the first night we checked in, they didn't have our room that we reserved, they were over booked as she said. So we had a bible queen.. which they couldn't give us a price before we checked out cause the screen wouldn't tell her.. mistake cause it was more expensive than what we reserved and not even what we wanted, then we get to the room its two full beds!! Highly picked. Room wasn't clean, stuff on the bottom of the bed, sheets were dirty. 2 different times the ladies at the front desk were rude, from checking in then asking a question

Get people who are better at customer service and like their jobs. Wouldn't recommend the hotel.