Laura Finucane

Review of La-Z-Boy

I will never buy a Lazy Boy product again. In 201...

I will never buy a Lazy Boy product again. In 2014 we bought a couch and love seat. They encouraged us to buy the extended "protection" policy. So we did. A couple of weeks ago, by mistake, we spill some acetone on the couch. It ate up the "cheap" leather. My protection policy which "protects" my furniture covered NOTHING plus I had to deal with some rude and a person who threatened to cancel my policy. My policy didn't cover acetone, however, they work with a company who does. If you can refer it out, then handle it yourself under the policy I bought. It was $59 to come take a look at it, $275 labor to fix it plus parts which they couldn't tell us how much they would cost. Does this sound like a company you want to work with??? We fixed it our self for $30..