ty Weeden

Review of Family and Children's Services

Let me start off by saying any type of help for fr...

Let me start off by saying any type of help for free or sliding scales is appreciated, however I made an appt for the first time and was not told there were several locations so ended up at the wrong site, then I went in as a walk in because if you miss your appt even if it's their fault you'll have to walk in or reschedule. What they dont tell you is your wait time could be 4,6 or several hours, if you have kids to pick up or anything important don't go, I was also told that if I wasn't called after waiting an hour to check with them at the desk and when I did I was told 3 people ahead of me then the second time 4 people. This is very frustrating and aggravating to sit there and do this when people are literally there for help. I wish they would come up with a better way to let people know what to expect when coming there instead of having them guess or assume, front desk unprofessional and got no real help from supervisor either. When it's free your just a number, Trust!!