Sent my G4 phone as per LG for boot loop repair to...

Sent my G4 phone as per LG for boot loop repair to FutureTel. They said the phone was out of warranty because the IMEI sticker was missing and the display was tampered. Now they want $637 (!) for repair or $35 assessment fee or keep the phone ($200) if not paid.

Why don't they disclose all the conditions that they deem out of warranty, costs involved and the 3 options before returning. I like some many others get an rude shock only after they take possession. Checking their web site none of this information is disclosed.

They seem to use unsuspecting customers to their advantage but I guess their real customers are the phone companies not consumers.