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Review of SelectHealth

4 years ago

I did not expect to receive a prescription pre-aut...

I did not expect to receive a prescription pre-authorization review any time soon as the IHC Community pharmacy tech told me to call the pharmacy 48 hours from today to see if the new transplant medication was preapproved. Later this afternoon I followed up on a message left on my cell. I called back around 5pm and the approval person was very professional making sure of the drug, that my insurance was accurate/verified and then told me the medication had been approved. Notifocation and drug approved in less than four hours not 48 hours! Thank for your quick work and a staff person who was a delight!

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