I was in need of a rental when I landed at RDU. I ...

I was in need of a rental when I landed at RDU. I had an emergency that I flew in from San Antonio, TX. Jake met me at the counter, heard my situation and found me a car in less than 5 minutes! He also gave me an upgrade! As I was leaving, he put my bag in the car, hugged me and wished me luck. I will only rent from Enterprise from now on!! Jake, you are amazing!!