W

Will Kuklenski

4 years ago

There seems to be an inverse relationship between ...

There seems to be an inverse relationship between the water rates and the customer service. As the rates climb, the service plummets. They will disconnect your water in a heartbeat (a couple of days before your next bill is due) and then laugh as you have to pay the $40 reconnect fee. Zero empathy and no wiggle room. They don't care if you have small children in the house or someone on life support. ...Just don't ever assume that you can get caught up on your next bill, you won't have water by then.

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