My fiance and I decided to come down on a Sunday f...

My fiance and I decided to come down on a Sunday for brunch. We had visited a couple months before and had a nice time and decided to come back again. We called ahead not knowing if we needed a reservation, we were told we didn't but we could have a "call ahead" time which we scheduled for 1 o'clock. My fiance was texted and told a table was ready for us, and we arrived exactly at 1 o'clock. It was busy, and it appeared that there wasn't a table ready for us. No big deal, a table inside was found for us pretty quickly (not a great table at all but we said we were not picky). I walked back to the host stand and explained that it was my fiance's birthday and asked if there was anything that they could provide ( I would gladly pay) and I was told they would come up with something. 25 minutes after being sat, we got up and left with my fiance in tears. Nobody came to the table, nor did they even acknowledge us, even after getting up and letting the host stand know nobody had come by. No waters, no apology, no nothing. It was heartbreaking to see my fiance hurt by having such an awful experience on her birthday. We will definitely not be coming back unfortunately.