Clara Cummins

Review of The Sebel Hawksbury

My family and I have stayed here multiple times pr...

My family and I have stayed here multiple times previously and loved it, however this stay was not as enjoyable. Our restaurant experience really let it down. The food took a very long time to come with 3 children, this is very challenging. We had to ask repeatedly for parts of the meal to come for the kids. We were in the back area and kind of felt forgotten about, the restaurant was not very busy so we were at odds to know why there was such a delay. The dessert was dreadful, and at $17.50 We were expecting something special but instead we got some crushed biscuits with a few blobs of chocolate. Really disappointed and highly unsatisfying.
The residents gym was taken over on the Saturday morning for a personal training session with 4 people who took over the place for their session and it took away from the enjoyment of being able to freely use the gym and it s equipment.
The staff were all lovely as usual and super helpful, I m guessing there may not be enough of them though. The breakfast was also beautiful as always.