Beautiful cabin but we had 15 in our group and onl...

Beautiful cabin but we had 15 in our group and only linen for 10 sleeping places. First night we used coats and 2 blankets. Office did bring sheets for 2 more people next day. Kids were unable to use pool because thermostat to water heater turned down, water for showers was luke warm never got warmer. Sauna house plug was brokened off so couldn't use that feature. Hot tub was never hot, luke warm. Not enough towels for us which we had registered everyone. The reservation listed all of us and it was advertised sleeps 15 but clearly doesn't. We paid $1000 a night and was hoping for better service. No designated parking spaces on top of steep hill. Had to get code from office to operate pool and 2 roll away beds were locked and had to get code for that, as you can see clearly was not ready for 15 people. We made several calls and stopped at the office with no help for reimbursement. Cabin was Dive Right In, we will definitely go with Stonybrook next year. In response to Eden Crest's explanation of our issues. I was in the group during this stay and I called the Eden Crest office when I realized there were not enough beds to sleep the 12 persons that the website stated. The person on the phone told me they would have to contact someone else when I told her that there were not enough beds to sleep 12. About an hour later I was contacted and told the roll-away beds were locked up in a closet and I was given the combination. When I looked in the closet there was no linen for the beds so I called again and was then told that housekeeping was closed and I would get my linen the next day. My question to Eden Crest is "why do you state 12 persons on your website but only provide sleeping for 10." I shouldn't have to ask for bedding if the cabin is supposed to sleep 12. To address your offer for compensation: Eden Crest offered me a $75 discount if I came back and rented again. I don't want to rent from you again so I was hoping for a monetary compensation, but was not offered one. Another issue I have is when I gave Dusty a list of all the discrepancies at checkout he told me he would have to contact the owner to discuss compensation. When I researched online for the owner of the cabin it turns out the cabin was owned by Eden Crest. So why does Eden Crest have to talk to Eden Crest regarding discrepancies presented by the tenant. I've never heard of a management company needing to tell an owner about a list of discrepancies that the management company should have addressed in the first place. I tried to be very cordial with Dusty, but realized I was talking to someone who couldn't help me. All he would say is "I'm sorry. Let me talk to the owner."