I upgraded myself to a suite on a very busy weeken...

I upgraded myself to a suite on a very busy weekend for the hotel as Americans invaded it for an oil and gas conference. It was my birthday after all and maybe that was my undoing. As much as I understand the situation the test of a hotel capability of handling so many patrons will show whether it is a good hotel or not. And I have stayed at many excellent hotels in Bangkok (including Lebua which is where Hangover made it popular) and five star hotels in other countries.

Sadly this was not so with this particular Sheraton -
1) Trying to get to the shuttle boat during the rain we were not given umbrellas although the Caucasian couple behind us were given one each
2) my wife who is Malaysian like me were given the evil eye during morning breakfast at club lounge as she wore something a Thailand lady of night would wear (is it an Asian thing or what?)
3) my wife tried to surprise me with balloons and cake. She was told they have complimentary cake. She said yes to it and when we checked out the cake was charged as the complimentary cake is supposed to be something smaller and no balloons were sent.

As I said I understand it was not a great weekend for the hotel but as a leisure trip it was not very pleasant.