If I could give 0 stars I would.

If I could give 0 stars I would.

This place has provided the absolute WORST customer service I've received in a long time. I've called multiple times in attempt to speak with a "service advisor" who can give me a time for an accurate appointment for repair. They've transferred me here, there, everywhere. Most of the time I got a voicemail (during business hours) and each person asks, "What kind of repair??" What the hell difference does it make to you - some desk person - who has NO NEED to know what kind of repair I need. I don't need to have the same conversation with multiple different people.

At the end of the day I never even spoke to this elusive advisor. They could only tell me it would take FOUR WEEKS for an appointment because they're running a "full shop". Here's a clue - If it takes four weeks to you serve a customer, you're not running a "full shop", you're understaffed!!