Melvin Mian

Review of Cars on 21

I purchased a 2015 Lexus IS 250 from this dealersh...

I purchased a 2015 Lexus IS 250 from this dealership about 3 years ago. The price advertised online is $3000-4000 below actual value because you have to qualify for discounts (veteran, recent grad, etc). The cars they have listed online are not available in the dealership so they manipulate you into buying another car.

I noticed from their IS's, the ones that came in, they always had some kind of damage or improper use. The one I bought had only 10K miles, it was like new, essentially. I looked around the car, there was no damage, they advertise CarFax "1 owner, no accident". However, after the purchase, I realized the rear quarter panel was all repainted. Recently, the clear coat started breaking down because they used a really cheap body shop to repair the damage. I have to pay $1000+ nearly 3 years later to get it fixed. On top of that, when I left the dealership / test drove the car, it had a low pressure tire which they did not fix. They tried and made it worse, I took it to Newark that week and paid $15 to get it fixed.

There is 10000% something wrong with ALL of their cars. They buy it from auction damaged / repossessed vehicles. They repair them in a very poor manner, just enough that you don't notice the damage until after. Just use my example, I bought a car with ONLY 10,000 miles, still SMELLED brand new.. and the rear quarter panel was completely painted and I missed it unfortunately.