David

Review of Carpenters Solicitors

I don't often take the time to write reviews onlin...

I don't often take the time to write reviews online, however as there is a lot of negativity with reviews of Carpenters on here I think it's only fair to let others now about how positive my experience has been after just receiving the final settlement of my claim.

I was pointed in the direction of Carpenters by my car insurance after an accident in May 2016. Those who I spoke to including my claims handler were all very knowledgeable, friendly and helpful in getting my case sorted. Within a couple of months I attended the medical report, and also they put me in touch with HCML who organised physio for me, and got me in at a nearby clinic and meant not having long waits with the NHS, which I was very grateful for.

I then had a second medical report towards the end of 2016, unfortunately there was an error made in this one which caused a delay in proceedings (not carpenters fault, rather the doctor who made a mistake in the report) however this was edited correctly and a few months later it got to the offer stage.

The compensation recieved I felt was very fair and wasn't too long a process. It is key for a solicitor to make sure things are correct and not rush for a speedy conclusion and felt that carpenters gave a fantastic service, and I am very grateful for all the help I recieved. I hope not to end up injured in an accident ever again but would certainly trust Carpenters if I needed them in the future!