E. N. Randall

Review of Regal Nissan

Calvin Muller ran my credit without my permission....

Calvin Muller ran my credit without my permission. I was advised over the phone not to let him run my credit. I told him dont run it. He ran it any way. That was my first time looking fir a car. I told him from the beginning I did not want to buy, I just wanted to see what they had to offer that I could afford. I kept telling Calvin Mueller that I wanted something older than a 2018 because I couldn't afford anything neeer. He insited on showing me 2018 cars. He ran my credit anyway and got highly upset when I wouldn't sign and purchase the car. He basically told me I wasted his time and people "like me" didn't deserve new cars. It was very insulting, disrespectful, and it very well could have been racist. He also cause me 5 hard inquiries on my credit. Which made my credit worse. Regal Nissan did absolutely nothing to help. They colsed my case when I asked Calvin Muller to apologize. He also wanted to know who i was on the phone with that was advising me. I said " Why do you need to know who I'm speaking to?" He said because the banks want to know. He was pushy, agressive, a liar, insulting, and underhanded. I didn't know whyhe asked me for so much information at the begining. I gave it to hom because I thought that was apart of the process. He is really Shady. He does bad business with a smile and if you don't buy from him he gets very angry. I was reffered to them and my service was terrible. He made me feel very unwelcomed. He also told me after I had been approved for the lastest car that HE insisted on me having, that I could not get abother new car anywhere else with my credit. I told gis manager wich is a lady with fair skin an brunette hair. She said that was not true. So hes a liar. I wish i was never reffered to them. They lost my business and the person I was talking to on the phone because he's in the car industry and he used to refer people their. We will not go were we are treated badly and unwanted.