Matthew Schupp

Review of Ristorante Luna Rosa

I have had terrible service before but I have NEVE...

I have had terrible service before but I have NEVER walked out on a store because they took too long to bring my food out. This was a first. Three tables were seated around me AFTER I ordered food for myself, my wife, and my two kids. After around 45 min, all of those tables had their appetizers before me. My kids were starving. Then they started to bring entrees to the tables that were seated after me. Nobody ever came out to tell us they were backed up or having issues. My wife kindly asked the waiter where our CHEESE AND BREAD APPETIZER was. The waiter went back and made it himself. Fast forward 20 min more and I told my wife that if they brought out one more entree to another table, I was throwing a $20 (to pay for apps and drinks) on the table and leaving. Sure enough, another table was served and after 1.5 hrs of waiting, I walked out. Will not go back here ever again. And I LOVE mofongo. Happy Valentine's Day to my wife. Hope she enjoyed the Burger King.