Got massive suite with amazing views. Only 2 stars...

Got massive suite with amazing views. Only 2 stars because we were disappointed by the staff during breakfast, really arrogant and rude waitresses, not the service expected from 4 stars hotel. First morning on Saturday, the breakfast room was messy, the waitress with dark hair was unprofessional & said I guess it is clearly your first time in our hotel that s why you don t know you need to sit in the setup tables while nobody was at the entrance welcoming guests or telling them how it works! the second morning the manager was around which made a difference as it was less messy. The waitress asked 3 if she could take one of our plates where we still have food until we gave up and said ok. Staff attitude has big impact on customer experience so definitely needs to be addressed. I will formally complain.